Tenancy agreements are issued for up to one year at a time. You will be notified by e-mail when the tenancy period expires. You can apply for a new tenancy agreement on My page. The application deadline is 1 May (spring semester) and 1 November (autumn semester). The maximum tenancy period is five years.
Collecting your key
You can collect your key at our service centre.
Opening hours: Monday – Friday 08.00 - 15.30 (8am – 3.30pm).
If you plan to arrive outside our opening hours, please contact us in advance so we can leave your key in our letter box.
Report change of address
To ensure you will receive your post while you are a student, we recommend the following:
- Mark your letterbox with your full name
- You will find the correct address on your tenancy agreement
- Provide your new address to everyone you expect to receive post from
Change of student housing
You may apply to change student housing on My page. Applications to change student housing may not be submitted during the first or last month of your tenancy period. Offers to change student housing incur an administration fee of NOK 600. Please note that you will not receive a refund if you decline the offer.
Termination and moving out
You may terminate your tenancy agreement within the deadline stipulated. You may terminate your tenancy agreement via My page. You must clean and tidy your student housing before moving out and an inspection will be conducted once you have left. Watch our video of how to clean your student housing before moving out.
If your cleaning is considered unsatisfactory and professional cleaning is required, your will be liable for the costs incurred. We reserve the right to use an external cleaning agency if we do not have the capacity to perform the work. You will also be liable for any costs incurred rectifying damage/deficiencies. You will be notified of any amounts to be deducted from your deposit.
Please remember to empty your storeroom when you move out.
Returning your key
Please return your key when you move out. If your cleaning is not approved and you must re-enter the student housing to wash again, you must deliver the key to the service centre / caretaken no later than the day your tenancy agreement expires.