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Frequently Asked Questions

About cleaning

Who cleans where? How does move-out cleaning work?

Cleaning of your housing

Cleaning before moving out

When moving out, there's a lot to remember to ensure that the apartment is sparkling clean for the next student moving in. We have gathered information about the move-out cleaning itself and what we can offer to help you along the way.

When you move into a new apartment with us, you will receive a checklist. This is used to give you, as a tenant, the opportunity to report any faults and deficiencies upon moving in. When you move out, you will receive the same checklist to ensure that everything is in the same condition as when you moved in for the next tenant. We have included the list below, but you will also receive it on "My Page."

Move-out inspection together with us

For tenants in Tromsø, Alta, Narvik and Harstad, we offer the opportunity to book a move-out check towards the end of the contract.

You choose a date and time that suits you, and then we will go through the housing together with you. If the cleaning is approved, you can hand in the key right away!

Booking can be done on "MyPage" after the termination of the contract has been submitted, or by clicking the button below.

Remember to choose a date BEFORE the expiration of your contract, and not after.

If you do not book a move-out check, we will check the housing as usual after the key is returned.

Book the check here 🧼

Need supplies?

We provide what we call the "cleaning package." Here, you will receive the tools you need to clean all surfaces in your home. It includes a bucket, sponges, mops, mop handles, cloths, and notably, "magic" cleaning agents that you cannot purchase in regular stores.

You can borrow the cleaning package for free, but all items must be returned.

The cleaning package can be ordered through "My Page."


Updated 11.10.2024

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