Moving in and out of student housing on Svalbard

The check-in time is 3 pm. The door to your room will be unlocked on your arrival day.

Please look after your key. A fee of NOK 800 will be charged if you lose your safe keys and NOK 250 if you lose your room key.

Post

In order to receive mail, you must register your address at the post office. Any mail will be available for collection at the reception at UNIS.

Address: Your name, PO Box 394, 9171 Longyearbyen, Norway.

As a tenant, it is your responsibility to obtain your invoice and ensure you pay it on time. It will arrive twice a month.
Tenants has responsibility to obtain the invoice and ensure it will be paid on time.

• Log in to the HousingPortal to find your invoice. You may pay online or at the post office (Norwegian card or money only).
• If you wish to pay your rent via AvtaleGiro/eFaktura, you can arrange this via your own Norwegian online bank.
• All payments made from foreign accounts will have to pay bank fees.
• Firstly to your own bank (different banks have different fees)
• Secondly to Samskipnadens bank; if you pay in NOK the fee is 100 NOK, if you pay with EURO the bank fee is 20 NOK.

Overnight guests from the mainland? Please contact the Housing Office.

The check-out time is 11 am. Please leave the keys inside your room on departure. Clean your room, bathroom, and kitchen, and remove all your personal belongings prior to departure.

The Student Welfare Organisation takes no responsibility for any items left behind. Such items will be removed at the tenant’s expense.

Please remember to change your address when you move out.

Tenants are responsible for cleaning their own room, bathroom, communal kitchen, laundry, and storage room. If the tenants do not clean properly the Student Welfare Organisation will arrange cleaning at the tenant’s expense (min. fee NOK 500).

The Student Welfare Organisation arranges cleaning of corridors, stairways and entrance areas twice a week.

Kitchen:

• Wash the cabinets inside and outside.
• Remember the cupboard under the sink.
• Wash outside and inside the draws.
• Scrub the whole oven with steel wool.
• Wash the fridge/freezer inside and outside, throw away all food.
• Throw away all garbage and clean the dustbins.
• Wash the benches. Tidy and clean on the top of the cupboards.
• Vacuum and wash floor.
• Wash the door both sides, door handles, and frames.
• Wash the ventilator – take out the filter and scrub with steel wool.
• Wash all lamps and electric outlets.
• Do the dishes and clean up afterward.

Bathroom:

• Wash walls in the shower area; scrub the walls and floor in order to remove the green stains made by Svalbard’s hard water.
• Remove hair and dirt from the drain.
• Wash all bathroom installations, such as toilet, sink, and shelves.
• Polish the mirror.
• Wash the shower curtain/clean the shower cabinet.

Room:

• Vacuum and wash floor and floor lists with hot water and soap.
• Empty closet and drawers and clean it.
• Wash all lamps and electric outlets.
• Wash the wooden parts of the furniture.
• Wash the door on both sides, and remove all stains and fingerprints.
• Vacuum bed and the seat of the chair.

Storage, drying and laundry room:

Please remove all of your belongings. We take no responsibility for items left behind.