Picking up and delivering keys

Where do I pick up and deliver my key?

Opening Hours During Holidays and Public Holidays

Stay up to date with the summer opening hours of our housing offices.

Tromsø

Key Collection

At the start of your tenancy, your accommodation will be ready for move-in from 12:00 PM. From 1 July 2026, keys can be collected from Kraft sportssenter during staffed opening hours. Please remember to bring valid identification.

You are welcome to collect your key on a later date after your tenancy start date, but keys must be collected during Kraft sportssenter's staffed opening hours.

Visiting address:
Framstredet 79, 9019 Tromsø

Key Return

From 1 July 2026, keys must be returned to Kraft Sports Centre during staffed opening hours.

Visiting address:
Framstredet 79, 9019 Tromsø

See Kraft Sports Centre's staffed opening hours here.

Alta

Pick-up: At the start of the contract, your housing is ready for move-in from 12:00, and you can retrieve your keys after this at the Samskipnad housing office in Alta. Remember to bring identification.

You are welcome to pick up your key on a different day after the first contract day, but it must be collected within our opening hours. You can also arrange to pick up your key from a key-box by contacting the housing office on My Page.

If the first day of your contract falls on a weekend, public holiday, or vacation day, the key can be picked up on the first following working day from 12:00.

Drop-off: You can drop off the key in the hatch at the entrance to the housing office no later than the day the contract expires.

Address: Follumsvei 4, entrance F

Narvik

Pick-up: At the start of the contract, your housing is ready for move-in from 12:00, and you can retrieve your keys after this at the Samskipnad housing office in Narvik. Remember to bring identification.

If the first day of your contract falls on a weekend, public holiday, or vacation day, the key can be picked up on the first following working day from 12:00.

Drop-off: You can drop off the key in the white mail box outside of the university no later than the last day of your contract.

Address: To the left inside the main entrance at UiT, campus Narvik.

Harstad

Pick-up: At the start of the contract, your housing is ready for move-in from 12:00, and you can retrieve your keys after this at the Samskipnad housing office in Harstad. Remember to bring identification.

You are welcome to pick up your key on a different day after the first contract day, but it must be collected within our opening hours. If the first day of your contract falls on a weekend, public holiday, or vacation day, the key can be picked up on the first following working day from 12:00.

Drop-off: Arrange the delivery in the caretaker's mailbox in your student residence no later than the day the contract expires.

Address: Havnegata 9

Svalbard

Pickup: At the start of the contract, the residence is ready for move-in from 3:00 PM. A few days before you move into Elvesletta, you will receive an email with more information to make your arrival as smooth as possible. Please read the email and its attachments carefully.

In Svalbard, your room will be open on the arrival day, and the keys will be in the room.

Delivery: The checkout time is 11:00 AM. Leave the keys in your room upon departure, and remove all your personal belongings before leaving.

Can others pick up the keys on my behalf

Others can pick up the keys on your behalf, but we must receive written notice in advance through My Page. Write "Utlevering av nøkler" in the notice. Once the keys are handed over, the right of withdrawal is no longer applicable.